Hi, my name is Shibu V Krishnan. I am a technical writer with over eight years of experience in documenting software and hardware products of varying technical complexity. I enjoy the challenge of learning new applications and technologies and take pleasure in writing about them to help others understand and appreciate these innovations.
Currently, I work as a Technical Content Developer at Dell Technologies, where I focus on one of their storage products.
This section lists some of the documentation tasks I have managed and delivered across various projects.
Collaborated closely with engineering teams to develop and maintain user guides for products throughout their lifecycle.
Scoped, planned, and created release notes for users, covering multiple product version updates.
Created detailed installation manuals for hardware storage devices, utilizing engineering documents, 3D models, and live demonstrations.
Managed and published API documentation across various product version releases and revamped the existing API documentation process with the help of latest tools.
Successfully migrated over 100 legacy documents to a new DITA-based content management system with high accuracy.
Collaborated with subject matter experts to create several knowledge base articles, significantly addressing content gaps in the documentation portfolio.
Most of the documentation I've created is proprietary and internal-only. However, you can browse some publicly available documents below:
This is a sample document I have created during my training. This guide provides an overview of the tool and step-by-step instructions on how to use the tool.
ViewThis is an installation guide I created for a storage infrastructure monitoring and reporting solution from Dell. Some of the other deliverables for this product are available here.
ViewThis manual provides an overview of the system, information on installing and replacing components, and troubleshooting procedures.
ViewShibuvkp@gmail.com
+91 9745883615